Outbound Call Center Agent

Exponent Bizolutions Ltd is a Pan African Business Process Outsourcing (BPO) Organization that specializes in BPO, consultancy services, retention and churn management, campaign execution, sales lead generation, quality assurance management, market research and survey, training and recruitment.

We seek to recruit suitable and qualified candidates for the position of Outbound Call Center Agent.

Duties & Responsibilities:

Make outbound calls to prospective customers to promote products/services.
Maintain accurate records of interactions and customer information.
Meet and exceed daily/weekly targets and goals.
Provide excellent customer service and address inquiries.

Qualifications:

Must have a complete Grade 12 Certificate (Diploma in any related field is an added advantage
Previous experience in a call center or sales environment preferred.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment.
Proficient in using CRM software
Good typing speed and computer skills, particularly with regard to Microsoft office applications
Basic Computer Knowledge

What We Offer:

Comprehensive training and ongoing support.
Opportunity for career growth and advancement.

How to Apply:
Interested candidates are invited to submit their resume and cover letter to hr.exponent23@gmail.com by 30th September 2024 and Put the position you are applying for in the subject of the email